Support

Email support@digtide.com. We answer within a day or two.

Quick fixes

• No alerts? Check Settings → Alerts in the app, and make sure notifications are allowed for DigTide in your phone settings and battery saver isn't restricting it.
• Subscription not showing? App Settings → Restore purchases, signed in with the same store account that bought it.
• Offline pack out of date? Open Settings → Offline pack and tap to update while you still have signal.
• Wrong or missing beach status? Status comes from WDFW and Department of Health announcements and can lag a few minutes; the official WDFW page is always the source of truth.

Cancel or refund

Subscriptions are managed by your store: Google Play → Payments and subscriptions, or App Store → Subscriptions. Refunds follow store policy.

Delete your account

In the app: Settings → Account → Delete account. Without the app, see the account deletion page.